For several decades, managers in high-risk industries have developed project management methods based on lessons learned in order to learn from their mistakes and make progress in the field of industrial risk management.
At Gesip, we believe that sharing knowledge and practical experience is an invaluable asset for advancing industrial safety. We are therefore committed to promoting the exchange of best practices at both the site level and across the industry.
The Definition and Various Methods of Feedback
There are various reasons behind these practices. First, the need for REX stems from engineers’ need to explain discrepancies between theoretical data and on-site experimental results. By understanding these discrepancies, they can refine their work with a view to improving quality.
En termes de sécurité, l’objectif des industriels est de produire avec un taux d’accident nul. Pour ce faire, la mise en œuvre de moyens techniques, organisationnels et humains est nécessaire. Leurs enseignements sont souvent bien plus complexes à analyser.
There are three types of REX and three different levels at which it can be practiced. Here is some relevant information.
Different Approaches to Feedback Management
There is no single, definitive definition of REX. Its implementation varies depending on the industry and the leadership style of those in charge. There are three types of REX:
- The Event-Based REX : It identifies the occurrence of an isolated event, regardless of its severity, in order to prevent it from happening again. It is widely used in the industrial sector;
- The REX on weak signals : This type of REX, which is very difficult to implement, requires specialized expertise. It aims to anticipate the occurrence of serious events;
- The Positive REX : It aims to identify best practices and reinforce them rather than learn from malfunctions or accidents.
See also:Crisis management training in the event of an industrial incident
The Different Methods of Feedback
The REX involves the company at all levels, from the operator to the branch manager. The feedback process can thus take place at multiple levels.
- The Site REX : Any quality deviations observed must be reported by field staff. The tools used may include analysis forms or statistics on the occurrence of deviations;
- The Corporate REX : It requires a dedicated team, an analysis procedure, and sharing protocols;
- The REX at the industry level is more difficult to implement.
Management’s ability and commitment to engage in learning from experience are the key factors in its success. They must also establish a structured, tailored, and formalized system on the ground. This system must be equipped with effective root-cause analysis tools and must involve on-site operators as much as possible. Furthermore, beyond the technical aspects, REX must address more psychological factors such as communication and team behavior.
On the other hand, burnout and a lack of dedicated resources are the real obstacles that prevent a company from making progress in risk management. The lack of employee training in REX analysis methods is also a factor that hinders quality improvement, as is the absence of a climate of trust that prevents teams from reporting errors.
Gesip's Commitment to Improving REX in Industrial Practice
Une communauté d’industriel qui œuvre pour l’amélioration de la sécurité
Effective risk management requires understanding events and sharing experiences. This is the raison d’être of Gesip, whose role is to strengthen industrial safety by sharing knowledge through training and expertise. We operate in the field of managing toxic risks, fire, explosions, and crisis management. Our mission is to help improve safety performance and promote a strong HSE (Health, Safety, and Environment) culture. To this end, Gesip offers services, training, and consulting for industrial and logistics sites.
Gesip est, ainsi, intervenu, par exemple, dans le cadre d’un retour d’expérience mené après l’accident de Lubrizol avec un travail important d’analyse ayant pour but d’accompagner les industriels pour qu’ils s’approprient ces nouvelles connaissances mais, également l’administration pour faire évoluer les textes réglementaires. Gesip se positionne toujours sur un plan technique. Nous avons, notamment, été sollicités pour la relecture de ces textes.
Become a member to improve the sharing of feedback data
Les réunions avec les adhérents de Gesip ont pour objet de partager les expériences des industriels. Qu’il s’agisse des trimestrielles ou des plénières techniques, le fait d’être adhérent à cette entreprise permet de rejoindre une communauté d’entreprises réunies autour de la même préoccupation : la prévention et la maîtrise des risques industriels.
Les adhérents bénéficient de l’expérience, de l’expertise, des informations et peuvent solliciter les équipes pour une expertise personnalisée. Les adhérents Gesip sont également invités à se joindre aux travaux des comités techniques et aux réunions entre experts et industriels pour bénéficier de leur expérience et être alertés des actualités.
